Verb conjugation of "characterize" in English

The picture I sent yesterday was taken on the first evening. And this morning the email bounced back. The user has already uploaded 3 different pictures of himself, all with the same facial expressions.
Sorry if I did not write back, I was in Napoli during the holidays, then back at work, once again I have so much to do at the weekend, but I will do my best. Greetings from Italy. Marco.
Which region in Germany are you from? I live in Aarau in the state of Argau, that is in the middle of Switzerland not far from Zurich, Lake Zurich and near the border city of Basel.