The billing of additional working hours is not justified, since it was our request to download the software and wait for the new version. They have admitted the error of the translation. In plural there is no difference between the formal and the colloquial address form. Do you mean that you are using 3rd person singular form for the plural imperative? If so, I will change all entries so far. I'm fine, thanks. I'm sorry that I did not write back to you sooner. As you see I am very busy with my work. But I'll take the time to help you because I promised to do so. So let us start soon. |