We started the next day with the famous breakfast at our famous Rex hotel. The breakfast was not good at all and they tried to mimic an American continental breakfast, instead of using typical food. The name of the agency was Handspan and they were the first ones in the country that worked under ISO 9001:2000 quality management. That was pretty convincing especially after our horrible experience the day earlier. A little information about me: I am 33 years old and my wife Anna and I have 3 children. We live near Dortmund. I work as a train driver in the Deutsche Bundesbahn. Do you know Germany? |