Translation of snivel in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
Are you using any literature in your studies? You want to study Spanish? I can help you. Where do you life in England? I have visited London last year. It was very amazing. It was a great trip.
The next day we had the feeling that the worst of our altitude thickness was over and decided to take the local bus to the Sacred Valley, a key area of settlement to the Incas.