Translation of solicit in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
I want to learn German, Please assist me! my name is Ina from Peru, i know English and Spanish too. What do you want to learn here? I do not have skype if you want to chat. Hasta luego mi amigo.
From there we took the bus to the main gate of the Machu Picchu ruins. Unfortunately we had to take the train back the same evening.