Translation of subdue in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
I went out to buy some food near the hotel. There were no supermarkets around and no food stores. The only thing I could find was a bakery with mass produced cookies imported from China.
While waiting for the counter to open, my wife developed a stomach ache. The plane took of at around 4 or 5 pm and landed around 2 hours later at the airport of Santiago de Chile. It was already dark.