Translation of supplicate in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
He planned the entire day and knew exactly where to take us and when to take us in order to be before or after the tour buses. We started at the farthest place of all temples called Banteay Srey.
We found someone to fix our tire in Villa La Angostura, a village on the other side of the lake. We also ate lunch there and enjoyed the atmosphere of this little town, before moving on to the seven lakes drive.