Translation of unfortunate in Spanish

The guy at the reception was pretty friendly and gave me keys of the hotel's suites. The first suite was again without windows. I returned and asked for the same with windows. He gave me other keys.
Nevertheless, I agreed to go there and check it out. It looked much better than the one that we booked in advance and we decided to stay there for two nights. It had a great pool and we were welcomed with drinks.
My wife and I left the hotel to walk around this tiny village. We just fell for this place. In the afternoon we made a hike to a nearby hill. From the view point one could see the entire Atacama desert.