Verb conjugation of "bereitstellen" in German

Think always positively. There will be very hard times where even the ones who are supposed to be the closest will say things that will disappoint you the most. Listen to them but with caution.
Anyway, once we arrived at the guest house the rules were explained: Washing my Jeans would be 2 dollars, a pair of socks 1 dollar and so on. I did not feel comfortable with these people.
2 hours later we landed in Hanoi, today's capital. After picking up our bags we started to look for a room to sleep in. The information desk did not really help us so we relied on the Lonely Planet guide.