Translation of Schlagloch

Let me explain: A company that has may difficulties needs to change its behavior, its organization, its business plan and sometimes the entire management. In this case, change must happen anyway.
But we need to asked ourselves why we actually are built in such a way that we so easily dislike others and build stereotypes. What leads to such behavior even in well educated individuals?
One could see the animals from a distance. There were sea lions, whales and penguins, all very far away. In the evening we went on a boat for whale watching which was a really great experience.