Translation of commiseration in German

Lili was very nervous and feared that the entrance would be denied because she did not have any blank pages in the passport. The Visa office took our papers and pictures and handed them back five minutes later.
Anyway, back on the boat station we tipped the father and left. The bus was already waiting although we were the first ones to arrive. We had to wait nearly one hour until everybody was back.
Sorry but I hadn't have enough time in the last two weeks to respond to your email and to your interesting offer. I really need to think about it a little longer, and I am sure you'd understand.