We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
The name of the agency was Handspan and they were the first ones in the country that worked under ISO 9001:2000 quality management. That was pretty convincing especially after our horrible experience the day earlier.
Thanks a lot for the correction, they are very helpful and so are you in general. As I mentioned earlier I need more practice to write entire sentences in French and it takes a lot of time. |
