Translation of lacerate in Spanish

We felt a little dumb and waited for the hot water. The boiler seemed not to work and we started to become upset. We asked the technician to come once again and he admitted his mistake.
The trip was coming to an end. We were driving to the airport knowing that we had to fly 12-hour to Spain, than a break in Spain for of around 6 hours and than the rest 4 hours, a total of 22 hours.
We asked for the price and were surprised to hear it: A hundred dollars a night. We were actually happy to hear the high price because we knew that if we would not find anything else there was still a good place to stay in.