Translation of strum in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
The jet lag could be felt. We entered the floating village. People were actually living in boat houses and most of them seemed very poor. Their main income source was fishing and tourism.
We decided to make a one day trip to Bolivia, which turned out to be the correct decision. Instead of driving all the way up to the Salar de Uyuni, we stayed close to Chile and visited the area of the lagoons.