Translation of Schnittwunde

The connecting flight to Phuket was fully booked, and the connection to Krabi had five empty seats. The problem was that the boarding began in ten minutes and I did not even have a ticket.
But now the other department of the same company made an update to their policy and it seems that they punish all agents that give away too many fliers at once. I will probably have a few corrections to make and I hope that income recovers soon.
I sent a letter 2 days ago. Did you get it? I see that you like sports. I play tennis. Maybe we can communicate together and write about sports and learn Spanish that way. Waiting for your reply.