Translation of morale in German

When we got our room at the Rex we were shocked once again. The room had a terrible smell of cigarettes and we insisted on moving. The next room they gave us was a non-smoking room.
The name of the agency was Handspan and they were the first ones in the country that worked under ISO 9001:2000 quality management. That was pretty convincing especially after our horrible experience the day earlier.
California, Oregon and Washington are the states on the west coast that have an ocean. We traveled all the way from San Diego to Seattle. Portland in Oregon is a really cool city too.