Translation of presumption in German

There are about fifty families who are having very tight connections. Too tight in my opinion. It's like a small town in this aspect. Joanna though is very satisfied with the place and the atmosphere.
We are back in South Carolina for Christmas. We are staying at the Hilton near the Corner. As you said, great location! Our trip included LA, California and the coast of Oregon (which was spectacular).
The travel agent's representative promised that they would return us the difference of the money. They also assured us that we would get special treatment, such as extra drinks and a Kayak expedition.