Translation of submit in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
We continued to the entrance of Angkor Wat. They told us that if we would wait until after five o'clock we could enter with next day's ticket and still see the sunset. We waited and entered at five.
The next morning she felt much better and we decided to take the bus to Puerto Varas, a small town near the Osorno volcano. The bus ride took around 13 hours and we passed through various, but not very interesting landscapes.