Translation of loa

If you see a blank page, please refresh it, as we updated it a few hours ago and the old one might be in your cache. We took the graphics from your website and from your brochures. Are we allowed to do that?
I also made a reservation for a daytrip in the nearby mountains. We went in the early morning and met again near the Huanchan road, close to the office. A ten-seater picked us up and we left.
To be honest, we did not understand one word of what he was saying, because his English was so terrible. Or maybe it wasn't and it was only his accent which we could not grasp. To us it was Chinese.