Translation of lament in Spanish

We felt a little dumb and waited for the hot water. The boiler seemed not to work and we started to become upset. We asked the technician to come once again and he admitted his mistake.
A year later we decided to make another trip. We have both been to Mexico and to Cuba, and the year before we were in South America, where we have visited several countries for five weeks.
At the third or fourth guesthouse we finally took a room. Of course the hot water would not work, and luckily we were upgraded to a terrific, huge room with balcony and garden. It was a very charming place.