Translation of mitigate in Spanish

We felt a little dumb and waited for the hot water. The boiler seemed not to work and we started to become upset. We asked the technician to come once again and he admitted his mistake.
He planned the entire day and knew exactly where to take us and when to take us in order to be before or after the tour buses. We started at the farthest place of all temples called Banteay Srey.
I did not feel well that night and we decided to stay in our room. My wife brought me fresh take away salad. We were exhausted from our day and watching a movie was the right thing to do.