Translation of strengthen in Spanish

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
He picked us up and we started by visiting the floating village, an hour away from the city. We went on a boat which took us to the floating village, were Vietnamese refugees would live on boat houses.
The view of the valley, the lakes and the surrounding volcano mountains were breathtaking. We stayed there for nearly one hour and had a little snack. From there we continued to have lunch.