Translation of superintendent in Spanish

When we got our room at the Rex we were shocked once again. The room had a terrible smell of cigarettes and we insisted on moving. The next room they gave us was a non-smoking room.
I would like to chat with you regularly, but it looks like you are not online at the moment. I heard about the political turmoil in your country, and I hope that it is not going to affect you.
There was no one on the street and we did not feel to comfortable. The first hotel we entered, was build from clay. We saw an elderly English couple just leaving their room. We went to the reception.