Translation of unbelievable in Spanish

The guy at the reception was pretty friendly and gave me keys of the hotel's suites. The first suite was again without windows. I returned and asked for the same with windows. He gave me other keys.
Basically, I am here to learn Italian and French... some other languages as well, different cultures and meeting nice people. So far, I have made some friendships with Vocabulix, but I am always looking for more.
The town on the other side of the border is called Arica. You immediately see the difference to Peru. Fast food chains, brand names and modern stores appear all over the city.