Translation of chilblain in German

The place was really modern and the food was excellent. We later found out that the restaurant belonged to a chain with the same name and was present all over the country and pretty popular.
Nevertheless, I agreed to go there and check it out. It looked much better than the one that we booked in advance and we decided to stay there for two nights. It had a great pool and we were welcomed with drinks.
The counter opened 45 minutes before take-off, and we really had to beg the ground personal to check for another seat. They were friendly, but nonetheless we felt that they would do us a favor.